Unauthorized Seller Disclaimer


 

Unauthorized Seller Disclaimer

There are a number of unauthorized dealers and online retailers selling our products, some of who falsely claim to have been authorized by Astell&Kern. There are also unauthorized dealers who take customer's orders, charge their credit cards, but do not have our merchandise in stock to deliver.

If you have purchased Astell&Kern products from an unauthorized dealer:

  • We are not obligated to cover your purchased products under our warranty.
  • We may not be able to help you if you have a problem with an unauthorized dealer or online seller.
  • We have no way of determining whether these products are used, refurbished, counterfeited, stolen, or otherwise compromised.

We strongly recommend that you contact Astell&Kern to find the authorized dealer nearest you by simply calling us at (949) 336-4540 or emailing us at support@theinvixion.com.

ASTELL&KERN DOES NOT WARRANTY ANY PRODUCTS PURCHASED THROUGH ONLINE AUCTIONS OR UNAUTHORIZED DEALERS.